Compliance

In Ontario, every long-term care home is regulated by the Ministry of Long-Term Care. Provincial legistation requires every home to publicly disclose a number of documents on their website.

Download Documents

Narrative

Work Plan

Emergency Response Plan

Visitor Policy



Heartwood

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201 Eleventh St E
Cornwall, Ontario
K6H 2Y6
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Phone: (613) 933-7420
Fax: (613) 933-2759
Email: CNH_HeartwoodOperating@exeassist.ca


Ontario Long-Term Care Family Support and Action Line: toll-free 1-866-434-0144
Hours of operation: 8:30 a.m.-7:00 p.m., 7 days a week

Number of beds: 118



Heartwood Executive Team

Terri Ann Streight, Executive Director, is responsible for the overall management and operations of our home, and serves as the home’s Quality Lead. This individual can assist in answering any and all questions, especially those related to policies, procedures and the culture of our home.

Susan Coderre, Director of Care (DOC), is responsible for supervising the nursing team and can answer any resident care questions including those related to nursing practice, personal care and care plans and routines.

Dr. Sanjay Acharya, Medical Director, is the lead physician responsible for the coordination of clinical services in the home. This individual can assist in answering questions related to medical care, convalescent care, chronic disease management, medications, end of life care and more.

Amanda Longchamps, Infection Prevention and Control (IPAC) Lead, oversees the home’s Infection Prevention and Control Program by leading the planning, development, implementation, coordination and evaluation of the home’s program.